Frequently Asked Questions

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VeteransLandlords

Answers for Landlords and Property Managers

What is SSVF?

Supportive Services for Veterans Families (SSVF) is a federally funded “rapid” re-housing program.  SSVF helps Veterans who are homeless or at risk of being homeless find or secure housing as rapidly as possible.  Goodwill Industries of the Inland Northwest (headquartered in Spokane, WA) administers the SSVF program in Eastern Washington and Northern Idaho.

What services does SSVF provide?

We provide eligible veterans and their families’ financial housing assistance and comprehensive case management.  Some services we offer include:  Rent payments, deposit payments, application payments, STA passes, referrals for VA healthcare, VA disability, VA Pension, SSI/SSDI payments, substance abuse counseling, career/employment programs, and more.

Does SSVF pay the landlord or the tenant for rent?

SSVF pays all rent and deposit payments directly to the landlord or property management company.

Does case management end once the Veteran is housed?

SSVF will continue to work with Veterans until they are stabilized or choose to leave the program. Our staff serve as a liaison between the landlord and the veteran, when needed, as they adjust to their new living situation.

Is this a voucher program?

SSVF is not a permanent housing voucher program like HUD-VASH or Section 8 (although we provide referrals).  Using the housing first philosophy, our goal is to secure stable housing by providing short-term financial assistance and case management necessary to help with obtaining a more long-term solution to stabilize housing.

How can I as a landlord or property manager help end Veteran homelessness?

Please contact our SSVF Landlord Liaison, Daniel Klemme to learn what you can do to help. He can be reached at (509) 321-3348 or Danielk@GIIN.org.

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Answers for Veterans and Their Families

Who can I call if I know a veteran who needs assistance?

Contact SSVF today to help a veteran family find a home or get the assistance they need. Call (509) 321-3348.

 

What does SSVF do for Veterans?

Supportive Services for Veterans Families (SSVF) helps homeless veterans and their families find or stabilize their housing.  We provide eligible veterans and their families’ financial housing assistance and comprehensive case management.  Some services we offer include:  Rent payments, deposit payments, application payments, STA passes, referrals for VA healthcare, VA disability, VA Pension, SSI/SSDI payments, substance abuse counseling, career/employment programs, and more.  SSVF is a federally funded program.

How will I know if I am eligible for SSVF programs and services?

SSVF’s outreach staff conduct screenings with Veterans to determine eligibility.  To request an eligibility screening, phone (509) 828-2449.

Is this a housing voucher program?

SSVF is a short-term rental assistance program (typically six months). We do connect Veterans to housing voucher programs (HUD-VASH and Section 8) whenever possible.

I have barriers that could affect my eligibility to be a tenant. Will SSVF be able to help me?

Yes, if you are a veteran and meet the program eligibility criteria. We work with barriers such as mental or physical trauma, rental arrears, felonies, bankruptcy, evictions, etc. SSVF does not provide legal or health services but we do help participants connect with those services.

Do I have to be literally homeless in order to receive SSVF funds?

No. SSVF can help Veterans who are at risk of losing their home as well as Veterans who are literally homeless (sleeping on the street or in their car, for example) and those who are at risk of losing their home.

Are there other services or items SSVF provides to Veterans and their families?

SSVF can also assist participants to obtain VA benefits and assist participants to coordinate and obtain other public benefits in the community. SSVF staff also provide Case Management to support Veterans as they stabilize their housing and increase their income.